This year’s National Investment Center (NIC) Fall Conference took us all into uncharted territory. Not only was the virtual format new, but the program featured many topics that weren’t even on our radar a year ago. Nonetheless, as always, the conference was enlightening, engaging, informative, and inspiring.

Senior living communities have worked valiantly to ensure that their properties are safe and comfortable for residents and staff alike during the COVID pandemic. This presents both challenges and opportunities.